ABC Cleaning once again has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.
Award reflects company’s consistently high level of customer service
This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier.
“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the Air Duct Cleaning companies in Central Florida were able to do it.”
Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.
“Earning the esteemed Super Service Award year after year from Angie’s List is very special”, says owner Ed Hearsay. “This award is a direct reflection of the quality of service we perform since all of the reviews are created by members of Angie’s List. Additionally, we’re not able alter or remove any of the reviews, even if they’re negative or untrue. We can only post a response.”
Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.
For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.
“The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone.”
About ABC Cleaning, Inc. of Orlando, FL
Serving Central Florida since 1992, ABC Cleaning, Inc. has been the acknowledged leader in air duct cleaning, chimney cleaning and dryer vent cleaning. We’re NADCA certified, we consistently invest in and have the most modern equipment and utilize the latest technology available with the best trained service technicians in all of Orlando. If you need help deciding whether to replace or repair faulty ducts, please contact us at ABC. We provide quality HVAC service throughout Orlando and the surrounding communities. Give us a call today at 407-477-4302. We are here to help!